Twitter is quite new in Malaysia and basically not many companies are using it except those huge ones like Digi and Air Asia.

I believe this is simply because companies do not have the manpower to learn about all these social media and they do not see the benefits or understand how to use Twitter Effectively.

However in this article, here are some tips for Malaysians small business to use twitter.

1. Having a big twitter followers don’t meant anything. Some people spam to get followers. This is like showing you have big balls under your pants and serve no purpose whatsoever. To judge how successful your Twitter campaign; It is based on response, results and communication between you and your followers.

2. The right way to use Twitter is to follow targeted individuals in your business category. For example if you are in the cosmetic business, you can search for Malaysian girls. Better still search for groups in Malaysia that uses cosmetics or talk about other brands. This is the difficult part; in overseas especially in Usa, it is very easy to follow groups of a certain topic and market and promote to them smartly but here it is difficult as we are very new.

3. Create your own brand awareness, ask you clients if they use twitter, and if they do, ask them to add you or vice versa and offer special gifts, promotions certain time of the day and always add value to your customers instead of spamming them asking to buy your products. If you are spamming your products, not only you annoy people, you might face the wrath of them talking bad and how desperate you are online. Learn some manners please!

4. Twitter will be used in Malaysia - period. You can either start now or start later playing catching up to your competitors. If you need help in this area, you can certainly contact me or get a 14 year old to help you get started. However you do need a branding and marketing purpose online with Twitter if you are in business and that I can help you.

5. Start slow, build an excellent relationship with your business and profit. Like everything else on the Internet, it is not spamming and wanting fast results. Build your brand nicely and you will have a wonderful list of followers who will not only be loyal but also spread good things about your company.

5a. Twitter can use for collecting feedbacks, surveys, promotion, building relationship with your customers and creating awareness.

6. Set up google alert for your brand. So if someone talking good or bad about your brand, you can reply by thanking them or doing some damage control.

7. Now I am going to share with you a wonderful software created by my friend. Use it wisely and like any other automated software, it is to help you and not for you to abuse it. If you are interested in the software, please visit http://www.pyrogenicmedia.com/phoenix-twitter-desktop/